WebJoin is an enhancement to your web conferencing service that makes it easier for you and your participants to join a web conference.
No. WebJoin is an enhancement to simplify your web conferencing experience. It does not in any way prevent you from using your web account as you have previously.
The aim of WebJoin is to simplify the web conferencing experience for the majority of everyday calls, where the primary purpose is to visually share content to make discussions more productive.
However, if you might want to record your web conference, or upload presentations prior to the meeting, then you should continue to manage these meetings by logging into your account, since WebJoin will not support these advanced functions.
No. WebJoin is simply an enhancement to make it easier for you to access your everyday web conferencing meetings.
For users with Internet Explorer 7 or greater, you may have experienced difficulty in accessing WebJoin. To fix this:
- If you received the following pop-up message, please click on the yellow bar.
- Click on Download File.
- After clicking the download button, you may need to wait an additional ten seconds before WebJoin begins joining you to the conference.
Double check that your email address and passcode were entered correctly.
If your information is correct and still not being accepted, it's possible the email address we have on file for you is no longer valid. If your email address has recently changed you may try to enter the conference using your old email address when prompted. Alternatively, call the helpdesk and verify the email address we have on file is correct. Please note: you will need to verify your identity before the helpdesk can assist in editing your information.